Remove Old Wireless Network Profile

If you are experiencing connecting to your wireless network, here is a step for you to do while troubleshooting your issue.

Windows 11

1. Select the Start menu in your taskbar.
2. Open 'Settings', then select 'Network & internet' on the left menu.
3. Select 'WiFi', then select 'Manage known networks'.
4. Click 'Forget' next to the wifi network you want to remove.

Windows 10

1. Select Start menu in your taskbar at the bottom left of your screen.
2. Go to 'Settings' and then 'Network & Internet'.
3. Select 'WiFi' on the left menu, then select 'Manage known networks'.
4. Select the network you want to remove, then click 'Forget'.
5. Now, try reconnecting to wifi by re-entering your username and password.

macOS

1. Click the Apple menu on the top left of the screen, then select 'System Preferences...'
2. Select 'Network'.
3. Select 'Wi-Fi' and then go to 'Advanced...'
4. Select the network you want to remove and click the minus sign underneath the 'Preferred Networks' box.